How to build your product team from scratch, attract top product talent, go multi-product, and more | Rohini Pandhi (Mercury, Square)

The CO of the company you work at. Now Mercury tweeted uh a few years ago. Where he basically was Very proud of not having any product managers. Clearly you have product managers today. You're product manager at Mercury.

What was the sign to Umaud and the leadership team that it was time to hire product managers? The bottlenecks started popping up to take things from like soup to nuts on Every single project. It requires design and edge then to take on a lot more responsibility, which means somebody's doing the PM duties, even if you don't have a PM. What is it that you think people most miss about the value that a PM brings to your org? There's just so many different flavors of what a product manager is. We use this idea of like a pioneer, a town settler, and a city planner. So the pioneer Is a PM that's really good at zero to one. Settler PM is in that growth stage of maturity of a product. You're in a town, there might be bank, there might be a post office, but nothing more than that. And then a city planner is a PM that's really good at mature products. They have the city. Let's talk about the final big topic, going multiproduct. The organizational structure is really important. One thing we learned was having new product areas, new seedlings being too close within the like true org structure to the core banking or payments for mature products made it hard for that new product to even grow.

Today my guest is Rohimi Pandi. Rohini is currently a product leader at Mercury, where she leads the product expansion team. Which incubates and scales new product lines within Mercury. Previous, she spent over seven years at Square, also known as Block.

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