FBI’s Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss

Two of the three remaining hostages were killed and they were shot by friendly fire. That was the first time that I'd worked anything where people had got killed. Former FBI kidnapping negotiator. Best-selling co-author of the founder and principal of the Black Swan Group. I'm Chris Woss. How important is it generally in negotiations to listen? Whether it's business or law enforcement. If I take the time to to really hear somebody out in our first deal, then every deal after that will come to me faster. It's critical. I'm so compelled to ask you, like what is the cost that we don't get to see of your job?

You know, you get you get really wrapped up in your work And I think you tend to become distant. In your personal life. The m closer you are to someone. Sometimes

You just it's really harder for you to see things from their perspective. The truth sometimes is a knife to the heart, right? Like you go through a traumatic event. Are you traumatized by it and never recover? Or is there post traumatic stress growth?

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