Why Being Right Is Costing You Trust | A Bit of Optimism: Feelings at Work | PART 4

I think an apology is the highest form of accountability. I teach a lot of workshops and I decided to teach one on apologizing. We had a photographer that day. He was just supposed to be taking pictures of the workshop. I say something like, Oh, does anyone have anything they want to say? And he raises his hand and he's like I had no idea idea that I needed to learn how to apologize. But apologies are the tip of an iceberg that I just I didn't know how big this iceberg was. And I really think this is gonna change my whole marriage. It's one of these things that n Almost no one thinks that they need to work on that. I think we all think we know how to do it. Yeah. Because we've done it. Okay, hot take. If you want a really quick and easy way to make my blood boil, the next time I sincerely share how I feel because of something you said or did, say

I'm sorry you feel that way. This is on the top of my list of non-apologies or deflections that so many people offer when confronted with negative impact. From their words or actions. No one wants to look dumb or bad or wrong. No one wants to be told that we did something that caused pain to someone or did damage at work. And so we point fingers, offer excuses.

And use words that take the spotlight off us. So let's start with our first accountability lesson. Let's all admit. We have done one or all of these things. And that's okay.

We already have this episode, so unlocking it is cheap and permanent: the full transcript (53 minutes, 10,881 words), segment and word-level timestamps, and .txt, .srt, .vtt and word-level JSON downloads, as many times as you like, forever.

10 free credits is 10 episodes like this one a month. Episodes nobody has transcribed yet cost their length in hours, because we have to actually transcribe them.