Understanding the role of product ops | Christine Itwaru (Pendo)

Speaking as a former PM. I would not ever give up spending time with customers and watching their pain. Th that's how I fell in love with product? Was I saw My internal customer

Fighting with the keyboard. Fighting with the mouth. And I was just like, Oh my gosh, what's this guy doing?

Welcome to Lenny's Podcast, where I interview world class product leaders and growth experts to learn from their hard won experiences building and growing today's most successful products. Today my guest is Christine Eduardo. Christine is a longtime product ops leader at Pendo, a role that she transitioned into from product management. I've been hearing more and more about the rise of product ops. And I've never really understood what the role was until I had this conversation with Christine. We dig into what product ops people do day to day, where the line is between their role and product management.

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