628. Sludge, Part 2: Is Government the Problem, or the Solution?
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Last week, in the first episode of this two part series, the Nobel Prize winning economist Richard Thaler described one of the most common afflictions of our time. If you make things harder. I call that sludge. Kind of a fun word for stuff that's the opposite of fun.
We heard how insurance companies use sludge to ration healthcare. How subscription services use Sludge to avoid cancellations. And how governments are full of sludge because Well, because sludge is an almost inevitable byproduct of bureaucracy. Today, in part two, we look at ways to fight. Sludge.
Through better legislation? Through the use of artificial intelligence? And maybe By hiring a personal sludge coach. I'm not available.
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