#265: Jim McCann, American entrepreneur and former CEO of 1-800-Flowers – Find a way to connect

One of my uncles suggested uh, well, maybe you ought to look at this bankruptcy thing where you can shed all that debt. And my grandmother looked at me and gave me the Irish finger, David, come into that. And she called me into the dining room and she just said to me, that bankruptcy thing, we don't do that. Figure it out. I gotta imagine that Valentine's Day is your biggest day.

Am I right on that or wrong? Wrong. What is it? Well remember we're flowers and gifts and we have three categories of gifts. All of our floral product or things you would find in uh your your greatest flower shop experience.

We have food gifts and we our lead brand in our food gifts category is Harry and David. So we grow pears and peaches and apples and kiwis and grapes and et cetera, et cetera. and make wonderful gift uh boxes and gift baskets and prepared foods. And then we have a uh newest division which is called Personalization Mall, Things Remembered. So it's all gifts that you would personalize, like some of the knick-knacks you see behind you there, uh, we would uh manufacture those.

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