transcript · 19,390 words

Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft)

Transcribed with NVIDIA Parakeet · Timestamps stay in sync with the live audio

the use of the word beauty in in books that have been digitized by Google has decreased. Like pretty dramatically. And it it's aligned with this idea of like, well, functionality is king. Functionality is what matters. And as if people think about functionality as be and beauty as like two opposite things. Like no, they're not two opposite things. You know, functionality is important. And actually beauty enhances functionality because it does make things easier to use, more approachable, uh, more compelling to use. And the other piece of it that

Is not talked about in business as often is just the importance of how people feel. Things that are more beautiful increase trust. You you see that like we've put painstaking detail into this. And we care about the details of how something works. And that gives you assurance that we care about other details that you can't see too. Today my guest is Katie Dill. Katie is head of design at Stripe, where she oversees product design, brand, and marketing creative.

Web presence user research content strategy and design ups. Katie was previously head of design at Lift. And head of experience design at Airbnb. She's built and led design teams at three different hyper-growth companies, seeing the teams scale at least 10x, and two of which, Airbnb and Stripe, are some of the biggest and fastest growing companies in the world, and also the best design products. In her conversation, Katie shares stories of trials and tribulations of leading large design teams.

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