How I Built Resilience: Live with Tony Xu and Marcia Kilgore

Hey, welcome to How I Built This Resilience Edition. I'm Guy Raz. Each week I'm doing live video conversations with founders and entrepreneurs about how they're building resilience into their businesses right now. You can join those live conversations at noon eastern, Wednesdays and Fridays at our Facebook page. By the way, if you're looking for our regular episodes, we're still dropping new ones every Monday, so check those out. Today I'm bringing you two conversations. Later on, we'll hear from Marcia Kilgore, the founder of Too Many Businesses to Name, including Fitflop. Beauty Pie and Bliss. But first we're going to hear from Tony Shu, the founder of DoorDash. We originally featured Tony and DoorDash on the podcast back in November 2018, so check out that episode if you want to hear his backstory. Today, DoorDash makes up about thirty five percent of the food deliver in the US. And since the crisis

DoorDash has seen a spike in their business as more and more struggling restaurants are trying online delivery to stay afloat. Tony joined me from his home in the Bay Area, and right now he says DoorDash is seeing a spike in new drivers. Signing up. Alright, so let's start talking about the business here, right? Um we had a whole week where we talked to chefs and restaurateurs about that industry and that industry was kinda like the canary in the coal mine because they were the first to be hit really, really hard along with the airline industry. Um what what has that meant for DoorDash? Because on the one hand, I'm assuming

I'm assuming there's been a surge in demand. But also a a drop in options and in restaurants that are able to operate. So tell me g give me a sense of what's going on. Yeah, I I think I think like you said, it certainly started as a public health crisis, you know, globally. And when it came to the United States. We're still in the middle of that health crisis and very quickly it emerged into a a simultaneous economic crisis. And I think, like you said, a lot of industries have been hit very, very hard. Travel is one, services, I think is another, and and local retail is a third. And and and restaurant owners, you know, I I think back to when I was a kid.

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