1160: How to Create Trust During Tough Conversations with Justin Hale

When people feel safe, they're more likely to embrace uncomfortable truth. And when they embrace uncomfortable truth, they're much more likely to take responsibility. So many of us would benefit from holding the right conversation, even if we hold it awkwardly or imperfectly. If we're talking about the right issue, we're much more likely to get unstuck. That's Justin Hale.

He's an author and keynote speaker who's worked with hundreds of organizations worldwide, helping leaders and teams communicate better, elevate productivity, and build healthier cultures. He's also the co-author of the New York Times best-selling book. Crucial accountability, which we're discussing today. So you'll learn one, how avoiding conflict erodes trust in teams, two, how to set expectations that leave no room for misunderstanding, and three, the mindset shift for calmer conversations. And if you want a quick summary write-up of the actionable wisdom that Justin shares, I recommend you sign up for the free gold nugget email newsletter, which you can find at awesomeatyourjob.com.

I'm Pete McKitis. This is How to Be Awesome at Your Job. And now here's Justin. Justin, welcome. Thanks, Pete.

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