What AI means for your product strategy | Paul Adams (CPO of Intercom)

This is a Like meteor Coming towards you. going to radically Transform society.

And I think if people don't Explore AI properly. it will leave them behind. I'd start with the thing your product does. What's the core premise behind it? Why do people use it? You know, what problem does it solve for them? That kind of thing. So go back to basics and then ask Can AI do that? And for a lot. It's the answer gonna be yes, it can.

For some it might be it can partially do it, and then maybe for others it you know, it can't do that. At least not yet. And then for some of it it'll be like kinda Replacement. A I will replace it'll just do it. And you know, in other places it'll be augmentation. It'll augment. It'll help people. But yeah, I think that you gotta mark your product on what AI can do and what it will be able to do. And then ask yourself Okay, what are we gonna do?

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