The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)

You guys share so many of the things that most people keep secret. You post videos of your team meetings on YouTube. We get people who then contribute because of what they see. Oh, I can go build that. I know what that is. Hey, I ran that same problem too. I'd love to hear how you solved it. You also have this handbook, how you onboard people, how count payable works at GitLab. We'll have companies who will force Work the handbook. If you can leverage what GitLab has done, that's amazing. You mentioned the value of short toes, which I was definitely gonna ask about. That's where if you have long toes, you feel like people are stepping on you. Whereas if you had short toes, it's about the work, it's not about you. You end with a lot less of the negative headbutting, especially in an asynchronous culture like GitLab. Is there any tips you could share with PMs that are just struggling in a remote world. If everyone's really annoyed at you, you're probably actually doing your job well. Today, my guest is David D Santo. David is the chief product officer at Git Lab.

Which is an incredibly unique company. It's the largest remote only company in the world. They share many of their team meetings on YouTube. And they've grown from being just a source code management business competing with GitHub to a multi-product platform that covers security, compliance, continuous integration, project management, deploy tools, and more, many of which are infused with AI magic. In our conversation, we dig into Git Lab's culture of transparency.

Including how they operationalize it, what they share publicly versus what they don't. The surprising benefits of working this way, and why it's worth considering going transparent with your organization. Also explore some of GitLab's other unicultural values, like kindness and having short toes. Plus, David shares a bunch of great advice for scaling remote work. Based on what's worked well at GitLab over the years.

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