transcript · 10,162 words

Advice Line with Jeni Britton of Jeni's Splendid Ice Creams (2025)

Transcribed with NVIDIA Parakeet · Timestamps stay in sync with the live audio

Before we get into the episode, thanks to our presenting sponsor, Anthropic, they make Claude an AI built for the problems that take real thinking. research, strategy, planning, and making sense of a lot of moving pieces. Give it a try for the next thing you can't quite stop turning over in your head. For problems worth solving, get started with Claude at Claude.ai slash H I B T. Hey everyone, so this week we're revisiting one of our favorite episodes from The Advice Line. It's the episode with Jenny Britton, the founder of Jenny's Splendid Ice Creams. And stick around to the very end of the episode because we checked back in with our callers and they have some really awesome updates. This episode first ran in March of 2025, and I hope you enjoy it.

Hello and welcome to the advice line on how I built this lab. I'm Guy Raz. This is the place where we help try to solve your business challenges. Each week, I'm joined by a legendary founder, a former guest on the show who will help me try to help you. And if you're building something and you need advice, give us a call and you just might be the next guest on the show. Our number is 1-800-433-1298. Send us a one minute message that tells us about your business and the issues or questions that you'd like help with. You can also send us a voice memo at hibt at id.wondery.com, and make sure to tell us how to reach you. And also don't forget to sign up for my newsletter. It's full of insights and ideas from the world's greatest entrepreneurs. You can sign up for free. Gyros dot com

and we'll put all this info in the podcast description. All right. Let's get to it. Joining me this week is Jenny Britten. She's the founder of Jenny's Splendid Ice Creams. Jenny, it's great to have you back on the show. Hey guy, it's so so great to be back.

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