How Leaders Lead with David Novak · 2025-05-08 · 57 min · 11,681 words

#238: Ed Bastian, CEO of Delta Air Lines – Never stop improving

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The accolades are nice, but it's totally irrelevant. It's really what you do today and tomorrow that matters. And you gotta go out and prove it and do it better every single day. Ever catch yourself coasting after a big win? If so, you do not want to miss today's episode.

Welcome to How Leaders Lead. I'm David Novak and every week I have conversations with the very best leaders in the world. to help you become the best leader that you can be. My guest today is Ed Bastion, the CEO of Delta Airlines. They've earned a reputation as the most awarded airline in the United States, and they've done it while serving more than 200 billion customers.

every single year. Ed himself has gotten some acclaim recently, having just been named one of Time magazine's 100 most influential people, right alongside Mark Zuckerberg and Snoop Dogg no less. But here's what I love about Ed. The accolades really don't mean that much to him. In a super competitive industry like the airline business, you can't rest on that reputation.

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