3 More Questions (Sharon Price John) with David Novak and Koula Callahan
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Happy Monday, and welcome to another episode of How Leaders Lead. On this episode of Three More Questions, David, we are debriefing the conversation you had with Sharon Price John, who is the CEO. Of build a bear, and I think this is the only company that we've ever talked about. Whose product requires a hug test before it goes home with the customer. Well, this is a great Brand build a bear is unbelievable. And you can build all kinds of animals. They have everything that they have in this retail store. And then they've taken it digital. And she's been a real visionary. And and uh you know, the founder had a great idea and she's helped the founder and the entire organization elevate it and take it to a whole different level. It's a it's great conversation. It is a great conversation. She's incredible. I mean, the company had reported a forty nine million dollar loss.
right before she took over as CEO, and in her first year as CEO The company is profitable. So this is a woman who knows how to build. Real momentum around a brand. And she knows the secret to it, is provide a great customer experience, build the brand. You know, do things the hard way.
Not the easy way, and uh take people with you. And and she's an excellent CO and and demonstrated that in the way she talks about how she has Had the success she's had. I love it. Well, David, I'm excited to get your take on some of the concepts you and Sharon discussed in the episode. So let's get going with today's three questions. All right, let's do it because it is happy Monday. Question number one.
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