An inside look at X’s Community Notes | Keith Coleman (VP of Product) and Jay Baxter (ML Lead)

The work that you guys do has had such a tremendous impact on the way the world works. I wanna start with just giving people a brief understanding of what is community notes. Someone on X can see a post. If they think it's misleading, they can propose a note that they think other people might find informative. Other people can then Rate that note. We actually look for agreement from people who have disagreed in the past. And and what we see is when people actually have that sort of surprising agreement, that's what makes the notes so neutral and and accurate and well written, really, overall. There's many people that are very polarized. How do you deal with people that are like super anti-vax, super jam six? One philosophical thing that's important is that we want all of humanity to participate. And sometimes people are surprised by that. We have all of humanity. We then have the data to understand what notes will be helpful to actual humanity. Every post is eligible for notes. We shouldn't exempt Elon. We shouldn't exempt government figures. We should like everyone even advertisers can get notes. There have than external studies, you know, run by people totally independent of us who have found that if you take a post with or without a community note, that actually people's agreement with the core claims in the post does change.

If they see it with the note versus without. Is there anything else along the lines of just working for Elon within an org Elon runs that may surprise people? If I were to start a company in that company, it would be even leaner than I would have made it before. I've been amazed with just how much the team is able to accomplish. With a small group and I think because of a small group. Today, my guests are Keith Coleman, product lead for Community Notes, and Jay Baxter, founding ML engineer and researcher for Community Notes. This conversation may be my newest favorite podcast episode so far. Community notes is one of the most impactful.

and clever and also underappreciated products in the world right now. If you ever use X slash Twitter and you see a note underneath a tweet correcting the misinformation in that tweet, That is community notes. I've never heard a deep dive into the story behind the product and the team that built it, and I'm excited to bring you just that. We get into the surprising origin story of the product, how the algorithm actually works, how the algorithm emerged out of an internal contest within Twitter, the principles behind community notes, and why staying true to them has been so key to its success, also how it survived four different leaders, including Elon and Jack.

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