#304: Ron Johnson, Creator of the Apple Store – A great customer experience is an act of love

Hello, everyone, and welcome to another episode of How Leaders Lead with David Novak. Today we have Ron Johnson on the show. He's the retail visionary who transformed Target and brought the Apple store to life, forever changing the way that companies Think about the customer experience. Ron's out with a new book called Shop Different, and in this episode, you're gonna learn all about Ron's story and how he brings big vision to life by taking people with him. Enjoyed this conversation between David and Ron, and I will see you at the Debrief. Before we get into your story, I I I read an article

recently that that says that every morning you you run five miles And then you hit Fifty pitch shots in your backyard. So I gotta ask you, how how's your golf game lately? My golf game's actually pretty good. It's the one Thing I

It's the one sport I can still get better at. But I still practice golf more than I play. But I I'm about a seven handicap and I can play to it, so that's pretty good. That's great. What what's the story from the golf course that uh taught you an important leadership lesson? Oh, I think it's about integrity.

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