10 contrarian leadership truths every leader needs to hear | Matt MacInnis (Rippling)

Із релігом то мі. That we feel that we've deliberately understaffed every project at the company. If you overstaff, you get politics, you get people working on things that are further down the priority list than necessary. That is poison. It's wasteful, it slows you down, it creates crust. You've been a longtime COO at Rippling. Recently you moved into CPO, Chief Product Officer at Rippling. Talk a lot about is that extraordinary results require extraordinary efforts. If you want to be in the 99th percentile in terms of outcomes, it's gonna be really difficult. You gotta sort of remind people that if they ever find themselves in the comfort zone at work, they are definitely making a mistake. It's supposed to be really freaking exhausting. You're a big fan of escalating issues. Fundamentally the most selfish thing you can do is withhold feedback from someone. When you think a thought that would help someone improve and you avoid giving it to them because it would make you uncomfortable, well, you're optimizing for your own comfort. And it's fundamentally selfish. So many people have teams that are not functioning incredibly well. Teams will always optimize. for local comfort over company outcomes. The purest form of ambition and most intense source of energy in the business is the founder CEO. Every next concentric circle of management beyond the founder CEO has the potential to be an order of magnitude drop off in intensity. That is fucking dangerous. As an executive, as a leader, your job

is to preserve that intensity at its highest possible level. You've had a couple of really interesting experiences with your own startup. We talk in Silicon Valley about never quit, but that is complete, absolute venture capital. Bullshit. Today my guest is Matt McGinnis, Chief Product Officer and formerly longtime chief operating officer at Rippling. If you don't know much about Ripling, it's a massively successful business, last valued at over 16 billion dollars. They have over five thousand employees. And Matt has been instrumental to that success.

He's also got a really rare combination of brutal honesty. A ton of experience building a very complex and very successful business. and being able to clearly articulate what he has learned really well. Matt shar a lot of insights and advice that I've not heard anyone else on this podcast share, and I left this conversation feeling that every leader needs to hear his advice. A huge thank you to Albert Straushim and Sanil Raman for suggesting topics and questions for this conversation.

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