Does the Tech Industry Need a Reboot?

Turn breakthrough ideas into real results at the virtual HBR Innovation Summit on November 12th with top CEOs and master classes on AI and growth. HBR executive subscribers attend free, with exclusive programming November 13th. Learn more at hbr.org slash innovation summit. I'm Alison Beard. And I'm Adi Ignatius, and this is the HBR Idea cast.

So Adi, we're going to be talking about the tech industry today. Obviously it has been responsible for some amazing innovation over the past few decades. It has also come under a lot of criticism for, you know, some of the negative consequences of its business practices, you know, whether that's the extreme polarization or mental health challenges that we've seen as a result of social media, or now the human and environmental impacts of new tech like AI.

Yeah, I think it's built into the culture. I mean, you know, I remember Mark Zuckerberg expressing the sort of surprise that somehow people were using the Facebook platform uh in negative ways or in political ways. And You know, of course it was obvious to the rest of us. And I I think that is the culture.

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