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Masters of Scale · 2026-11-14 · 26 min · 4,579 words

The “best practices” corrupting business, with Eric Ries and Krista Tippett

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AI is full of possibilities. Enterprises run on realities. That's why Pega combines the world's most powerful AI with the governance, transparency, and control enterprises demand. So you can move faster. Adapt faster.

and scale AI with competence. All the power of AI None of the uncertainty. Lear more at Pega.com slash AI. Companies that have been rated to have good governance.

have performed worse for their shareholders than companies rated to have bad governance. Costco has terrible governance. Patagonia, if it was rated, would have the worst possible governance. Because we live in the era of shareholder primacy. If companies be instantaneously bullied to do whatever shareholders demand, that's considered bad governance. So we glorify weak leadership, weak structure, weak cultures. But is that really what we want? That's Eric Reese, author of The Lean Startup, recorded live at the Masters of Scale summit in San Francisco. In this special episode, Eric talks with Krista Tippett, host of podcast on being a national humanities medal recipient, about his new book, Incorruptible, and why some of the business world's most common best practices need to be reconsidered.

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