The rise of the human–AI workforce

If this technology deployment is as widespread as the research already predicts is possible today, everyone will need to understand how to deploy a new interaction model. And not everyone will have to understand all the ways the AI works underneath and behind, just like I don't know how my phone does what it does. I just know how to use it. That's McKinsey senior partner, Alexis Krivkovich. She joins me and McKinsey partner.

Anu Madgevkar to help us understand what happens as people increasingly work with agents and robots. This is the McKinsey Podcast, where we help you make sense out of the world's toughest business challenges. I'm your host for today, Lucia Rahili. Alexis Anu, welcome back to the McKinsey Podcast. Thanks for having us.

Thanks for having us. And kudos on your new McKinsey Global Institute report, Agents Robots and Us. In the current zeitgeist, one aspect of the research that stood out for me was that you disrupted the humans versus agents or humans versus robots and construed us very much as in a constructive partnership with these technologies. Alexis, what is it about that partnership that immediately resonates with you or makes you uneasy?

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