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Big Technology Podcast · 2026-09-30 · 61 min · 12,126 words

SAP CEO: AI Won't Kill Software, But It Will Change Your Job — With Christian Klein

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Now that this apocalypse is over or paused, software is booming. What's happening? Let's talk about it with the CEO of Europe's largest software company right after this. This episode is brought to you by Genesis. What does it actually take to put a genetic AI to work across an entire enterprise?

I recently spoke with Genesis chairman and CEO Tony Bates about why orchestration is emerging as a competitive advantage in customer experience and what companies need to get right in the AI era. Then I sat down with Adam Mitchell, head of Enterprise Business Solutions at Voya Financial to go inside a large-scale Agentic CX transformation, including the business decisions, trade-offs, and lessons along the way. You can watch both conversations now on my YouTube channel today. Welcome to Big Technology Podcast. a show for Coolheaded and nuanced conversation of the tech world and beyond.

We have a great show for you today. Today we're joined by the CEO of SAP, Christian Klein, who is here to t to talk with us about the state of software amid all these SaaS apocalypse worries, uh, and along with some other big decisions that software companies are faced with today, everything from hiring to the integration of artificial intelligence and more. Great to see you. Welcome to the show. What a great introduction.

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