The 5 Step Framework for Addressing Difficult Employees

We've talked before about how to have hard conversations as a leader, but not every tough talk is the same. So today we're breaking down the five types of hard conversations you'll face and how to approach each one with clarity and confidence because when you know which type of conversation to have and when it helps you communicate the problem clearly keep your team on the same page and make those tough moments a lot more productive. Ramsey's chief technology officer Brendan Wojchko joins entree leadership's John Falcons to share some practical ways to handle these moments well so you can lead your team forward instead of avoiding the tension. So Brendan we've talked

a lot about how to have a difficult conversation and we've got resources on that. So if people want that, they can, they can click the link in the show notes. But today we really want to get into the different types of difficult conversations. So could you help us unpack what those different types are? Yeah, yeah.

Usually when people ask me about uncomfortable conversations, it's all about like how to have them, like how to, you know, how to have a successful uncomfortable conversation. And the reality is is that there's not just one. What I found is there's five distinct kind of uncomfortable conversations. The first one is what we call first contact.

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