Gary Klein: Insights For Making Better Decisions

One of the things I've examined is How do you know who's an expert? and identified about seven or eight criteria. One of the criteria I use if I want to engage somebody's expertise.

Is I'll ask'em. Tell me the last mistake you make. Let's talk about that. If the person says I can't think of any mistakes.

To me, that means This person may be competent, but it certainly is not an expert. Experts are well aware of their mistakes, and their mistakes eated them. But people who are journeymen Many of them stay as journeyman because they want to m move on and forget about their mistakes.

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