#41 Tobi Lütke: The Trust Battery

Things going wrong is not actually like this rare thing that But it's actually something that's not. That's it's an ordinary thing, that just doesn't occur every day. Hello and welcome. I'm Shane Parish and this is The Knowledge Project, a podcast exploring the ideas, methods, and mental models that help you learn from the best of what other people have already figured out.

To learn more about the show, access show notes or see previous guests, go to fs.blog slash podcast. My guest today is Toby Ludke. Co founder and CEO of Shopify, the marquee shopping cart system of the e commerce industry. Like me. Toby's based in Ottawa, Canada, and while we had a lot of mutual friends, we had never met in person before recording this interview.

As you'll soon discover, Toby is incredibly well thought out on a wide range of subjects. This in-depth conversation covers a lot of ground, everything from growing and scaling Shopify. to the trust battery and other useful mental models. Heck, we even talk about playing video games. and how that helped prepare him to run one of the largest technology companies in the world. I hope you enjoy this conversation as much as I did.

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