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Big Technology Podcast · 2025-09-12 · 56 min · 10,116 words

Do We Care About The iPhone Air?, Nepal's Discord Revolution, San Francisco’s 996 Culture

Listen to the original audio · Transcribed with NVIDIA Parakeet · Why times can differ in your player

The iPhone Air is here. Should we care? Meta's new AI smart glasses with a display. R en route next week. Is South Park right about Chat Ch PT?

And San Francisco goes nine nine six. That's coming up. Right after this. This episode is brought to you by Genesis. What does it actually take to put a Gen Tic AI to work across an entire enterprise?

I recently spoke with Genesis chairman and CEO Tony Bates about why orchestration is emerging as a competitive advantage in customer experience and what companies need to get right. In the AI era. Then I sat down with Adam Mitchell. Head of Enterprise Business Solutions at Voya Financial to go inside a large scale Agentix CX transformation. including the business decisions, trade-offs, and lessons along the way.

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