Move first or fall behind: How AI is rewriting the rules of banking

There are so many places where you can apply AI and Agentic and you could say, I can see opportunities here and I can see opportunities there, and it could be in my front office, in my back office, in commercial lending, in digital marketing. Focus. What are the two or three areas at least out of the gate that can provide disproportionate value? That's McKinsey's senior partner, Ido Segov. He's talking about the first steps that banks should take to integrate AI across all their operations.

He joins us to explore how AI is already transforming banking at every level, from profits to customer relationships to competition. McKinsey's research and today's headlines point to lots of experimentation happening in banks. But what really works? Let's find out. This is the McKinsey Podcast, where we help you make sense out of the world's toughest business challenges.

I'm Roberta Fassaro, your host for today. Ido, it's good to see you. Yeah, good to see you, Roberta, and thanks for Having me here. Every year, McKinsey releases its global banking annual review.

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