The Fable Ban's Unintended Consequences + AI's New Economics — With Aaron Levie
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This episode is brought to you by Genesis. What does it actually take to put a GenTic AI to work across an entire enterprise? I recently spoke with Genesis chairman and CEO Tony Bates about why orchestration is emerging as a competitive advantage in customer experience and what companies need to get right in the AI era. Then I sat down with Adam Mitchell, head of Enterprise Business Solutions at Voya Financial to go inside a large-scale Agentic CX transformation, including the business decisions, trade-offs, and lessons along the way. You can watch both conversations now on my YouTube channel today.
Aaron Levy is the CEO of Vox. He's one of the most insightful and fun voices on the future of this technology. He actually was the fourth guest ever. on Big Technology podcast and the guests the only other time we did a live podcast together. So with that, I am thrilled to welcome Aaron Levy.
Please join me in welcoming him. Aaron, great to see you. Good to see you. Thank you. Let's dive right into it.
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