Give Me 15 Minutes, and I'll Fix Your Company Culture | Ep 1010

I think that People have talked about culture In a lot of different videos and books, and the first thing that they do not answer is what a culture even is. And so they don't even define the thing that they are trying to help you, quote, build. And so I'll start by defining what culture is, and then I will give you the 80 20 of what it looks like to build one.

in a way that yields high performance. So Culture is the rules that govern reinforcement. Aka reward and punishment. In a business. Now.

What does that mean? Is it just this big list of rules? Well Sort of, and they're often spoken and unspoken, mostly unspoken. And people learn them the way that they learn everything, which is through action first hand and observation secondhand. And so if someone shows up to a meeting late and it is someone's first week and no one says anything, they learn through observation that showing up is okay.

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