Fixing the Employee Experience (with Tiffani Bova)

If you are entering any technology conversation with I'm going to do more with less versus saying, how do I use tech to allow me to the art of the possible and to do what I'm doing now differently, either more effectively, or give me that scale I need or open up freedom for creativity in my teams, like it has to be something like that. And I think that's where people are like, sounds great on a you know bumper sticker. But I need true ROI to get people to invest in this technology. And if I'm going to spend X, I need Y back. And it's like not everything in the business has that direct line ROI because it it's not possible.

Hello everybody and welcome to the Radical Sabbatical. I am Kim Scott and uh while the rest of the radical canor team is on sabbatical, I am talking to the authors of the books that have meant a lot to me. And I'm thrilled to have today Tiffany Bova, author of the Experience Mindset. I love your book, Tiffany, so welcome. Uh, I I feel like if everybody can put the ideas in your book into place, it's not just that their companies will be more successful.

You've solved all the world's problems with this book. I don't think. I don't think so. But I I solve some of my own. I solved some of my own.

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