Remanufacturing: Turning old parts into new opportunities

This is the McKinsey Podcast, where we help you make sense out of our world's toughest business challenges. Welcome to the show. I'm Lucia Rahili. And I'm Roberta Fassaro. Whenever you get something that has been used previously, you have a little bit of uncertainty around it.

And so having the right testing capabilities that really build and sustain the customer trust in the quality. If the product does not perform well well in the field, have a lot of failures, then it would really erode customer trust. And trust is really critical. That's McKinsey senior partner Inga Maurer. In a minute you'll hear our conversation about remanufacturing, which is the process of restoring used parts to give them a second life in things like cars, medical devices, and electronics.

First, let's talk about what's new on McKinsey.com. AI continues to be all over the headlines, but some leaders are having difficulty realizing the projected value of AI enterprise-wide. If you're among them, check out a new article outlining six lessons derived from over 50 Agentic AI builds that McKinsey led this year. And the kind of investment that Lucia just mentioned is fueling a more expansive definition of the term infrastructure. It's not just roads and bridges anymore.

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