Navigating the Nuances of Tone in Feedback 7 | 25

Hello everybody and welcome to the Radical Candor Podcast. I'm Kim Scott. I'm Jason Rozoff. Today we're going to talk about a nuanced and really seriously challenging topic. How to give someone feedback about their tone.

without becoming the tone police or being biased in some way, especially when the words themselves are technically fine, but the way that they're being delivered causes friction or annoyance or just unnecessary difficulty. We received a really thoughtful question from a listener who's been using core, context, observation, result, and expected next steps. but is struggling with how to apply it to tone because it can feel more subjective. And let's just get into what the person writes. So they write, I love core and use it regularly, but I trip up when it comes time to use it for issues of tone.

Specifically I'm referring to times when a person's words are fine, but their tone is snippy and or off-putting. Yes, I think like Off-putting is actually a good word here, but let's come back to that. Okay. I have one direct report in particular who has good intentions, prioritizes efficiency, and is extremely direct.

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