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Big Technology Podcast · 2026-01-28 · 61 min · 11,906 words

Is AI Killing Software? — With Bret Taylor

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OpenAI board chair and Sierra CEO Brett Taylor joins us to talk about how AI is changing software, whether the technology can push past its limits, and to share some lessons from the world's top tech leaders. That's coming up right after this. Welcome to Big Technology Podcast, a show for cool-headed and nuanced conversation of the tech world and beyond. We have a great show for you today. We're going to talk about how AI is changing software with Brett Taylor, the CEO of Sierra.

For those of you who don't know Sierra, it was founded in 2023. It is an AI customer engagement platform. It's doing 100 million in annual recurring revenue. 50% of its customers have revenue. of more than 1 billion and 20% of its customers have revenue of more than 10 billion.

So it's right at the center of everything happening in AI. And Brett is the perfect guest to discuss with us about how AI is changing software and where it's all going to lead, what the future of the graphical user interface is, what the future of user interaction is. And of course we're here at Qualcomm Space at Davos to break it all down. Brett, great to see you. Welcome to the show.

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