All episodes of Entrepreneurs on Fire

Entrepreneurs on Fire · 2026-04-20 · 22 min · 3,901 words

Designing the Future of Hospitality: How Story, Systems, and AI Create Human-Centered Guest Experiences with Robert Polacek and Justin Colombik

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Light that Sparkfire Nation. JLD here and welcome to Entrepreneurs on Fire, brought to you by High Level, the all-in-one sales and marketing platform. Today we'll be breaking down designing the future of hospitality, how story systems, and AI create human-centered guest experiences. To drop these value bombs, I brought Robert Polisak and Justin Kolumbek into EOFire Studios. Robert is the creative director at Rose Bernard Studio, internationally published for redefining hospitality through place.

culture and design. Justin is a design director and partner at Rose Bernard Studio, internationally published for translating concepts into craft. And today we talk about vision and execution, design that drives revenue, the role of place in culture, and oh so much more. And a big thank you for sponsoring today's episode go to Robert, Justin and our sponsors. Feeling overwhelmed at the thought of getting your business up and running, here's my advice.

Keep things simple. Start your business today with the industry's best business partner, Shopify, and start hearing. Sign up for your $1 per month trial today at shopify.com slash on fire. Go to shopify.com slash on fire. Stop duct taping your business together.

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