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HBR IdeaCast · 2026-07-07 · 27 min · 4,982 words

How Leaders Can Use AI to Solve Real Business Problems

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I'm Adi Ignatius. I'm Alison Beard and this is the HBR Idea Cast. So Allison we talk about AI a lot, everybody talks about AI a lot, but I am interested in your take on AI right now. Well, I'm completely amazed by some of the work that it's capable of doing, but I think that most organizations and leaders are still really figuring out how to use it effectively in ways that move their business forward. Yeah, I think that's right. I I think too many companies are solving for AI.

You know, they're pushing AI adoption wherever possible instead of thinking about AI as a tool that can help them solve an actual problem. So today's guest is Josh Tierangel who writes about AI for the Atlantic. He's been digging deep into AI, its applications, its potential, its pitfalls, and has advice for managers on how to make it work for them. He's neither an AI evangelist nor an AI doomsayer. but rather someone who admires the technology but realizes its limitations and risks.

Tieran Gell is the author of the new book AI for Good, How Real People Are Using Artificial Intelligence to Fix Things That Matter. Here's our conversation. So look, you've been immersed in the world of AI for a few years now, writing articles for the Washington Post, for the Atlantic. Now with this new book. Talk about your sort of arc of understanding about AI. You know, maybe what you thought about it and where you are now. Yeah, I mean, listen, I started reporting about it and

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