#57 Sheila Heen: Decoding Difficult Conversations

When I least want to listen and when I am most frustrated. I need to actually lean into the conflict. to understand it better and understand their perspective better first, even though they still don't get my perspective. Hello and welcome. I'm Shane Parrish, and this is another episode of The Knowledge Project, a podcast exploring the ideas, methods, and mental models. that help you learn from the best of what other people have already figured out.

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