All episodes of This Week in Startups

This Week in Startups · 2025-10-22 · 84 min · 16,617 words

Amazon's "Age of Efficiency," LLM distribution, AI wearable worries, and more with Elad Gil | E2197

Listen to the original audio · Transcribed with NVIDIA Parakeet · Timestamps stay in sync with the live audio

I think in general, um, my sense is that overall companies that have been considering going public are have now sort of opted to do that sort of route. Okay. I I was asking because there's a great note in their S1, Jason, you'll love this. Uh, they were talking about how they're using their AI-powered virtual agent chatbot, and they say that our ability to control customer support costs over time Even as volume has gone up, has contributed to an increase in gross margin from 60% in fiscal 24 to 68 in fiscal 25 and even more.

So essentially they're automating things, Jason, static team size, cost savings, and uh it's helping the company look more profitable. So kind of an AI story and a fintech story a lot. The the age of efficiency is upon us. Uh every unit in every company. um, particularly in startups who are always resource constrained, they are the ones to first use these tools because they're resource constrained.

If they can save a, if they can turn a nickel into a dollar, a startup's going to do it. Now big companies like, well, we're spending $3 to get a dollar in value and we can afford to do it because we're sitting on a bunch of cash. There's no You know, imperative. There's no existential dread about money at Apple when you're sitting on hundreds of billions of dollars in cash.

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