The Real Reason Your Team Is Dropping the Ball (And How to Fix It)
Listen to the original audio · Transcribed with NVIDIA Parakeet · Why times can differ in your player
If you've got team members consistently focusing on the wrong things, overstepping boundaries, or underperforming, I've got bad news for you. It's not their fault. It's yours. And that's because you haven't made their role clear. In the early days at Ramsey, one of my good friends, Dan Miller, taught me a concept called
key results areas, KRAs. In a sense, it's a job description, but it's more of a metric to tell if you're winning. Today, one of my leaders, John Falcons, is going to walk you through exactly how we use KRAs in my business and how it can work on any team, no matter the size. Thanks, Dave. If you've ever felt frustration where a team member just didn't seem to get it,
you're not alone. But the problem usually isn't that they don't care. It's that they're confused. They don't know what they're actually responsible for, what they should be focusing on, or what winning looks like in their role. So they stay busy, but they're not always effective.
We already have this episode, so unlocking it is cheap and permanent: the full transcript (6 minutes, 931 words), segment and word-level timestamps, and .txt, .srt, .vtt and word-level JSON downloads, as many times as you like, forever.
No account needed, we create one from your checkout email. With credits it is 1 credit; packs start at 5 episodes for $3.49, and monthly plans are cheaper still.