AI Agents: Mirage Or Real Revolution? — With Dmitry Shevelenko

Is the near-uniform move of AI companies to agent super apps going to pay off? Let's ask Perplexities Chief Business Officer right after this. This episode is brought to you by Genesis. What does it actually take to put a genetic AI to work across an entire enterprise? I recently spoke with Genesis chairman and CEO Tony Bates about why orchestration is emerging as a competitive advantage in customer experience and what companies need to get right in the AI era.

Then I sat down with Adam Mitchell, head of Enterprise Business Solutions at Voya Financial to go inside a large-scale AgenTix CX transformation, including the business decisions, trade-offs, and lessons along the way. You can watch both conversations now on my YouTube channel today. Welcome to Big Technology Podcast, a show for cool-headed and nuanced conversation of the tech world and beyond. We have the chief Business officer of Perplexity here with us.

Dmitry Chevalenko is here with us in studio. And Perplexity, as you may know, is one of the many companies moving towards this agentic super app style product with Perplexity Computer. Now they are joining OpenAI with Codex and Anthropic with Cloud Code as one of the many companies moving towards this agent that can control your computer and get stuff done for you. And today we'll talk about Where that's going and whether it's going to be a real business.

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