#610 How to get rid of bad friction at work

Hi, it's Helen from the Squiggly Career Podcast, and you are listening to one of our shortcuts. We're gonna do something slightly different with these Thursday episodes. We're gonna take a look back at previous episodes we've done and pick out some really specific and useful ideas for action. These are things that you can do on your own, or perhaps you could do together as a team to support your development. So today we're going back to episode five hundred and ninety-nine, which was on friction. And we're gonna listen to some ideas that Sarah and I had about how you can get rid of bad friction in your team. There are two particular ideas which I found really useful in here. The first is the idea of the good riddance review, which I think we could all benefit from doing. And the second is the idea of subtraction, which is a really useful thing that you can do with your team. So you get rid of the work that might be getting in the way.

Hope you find listening useful. So how do we get rid of bad friction? Helen, we've spotted it, we know what it looks like, we've got to do something about it. Okay. So the I I've got like a couple of ideas here that came from the book and also just things that I think we have done. within our business without actually realising we don't without connecting the two concepts. So in the book they talk about this idea of a good riddance review. I know, I liked I liked the idea. Good riddance felt quite I don't know formal Well. It it feels quite old school, isn't it? Good riddance stuff. Um, I think we've done a version of a good riddance review when we did uh this meeting around like knotty moments. So we asked the team

Uh, we did this virtually, so we had a virtual I think we were using mirror or mirror or something, mirror probably. And we said to everybody, put what's not working at the moment on there. And then so everyone kinda had their own section. Um, so I defin was not working for me and so and then we tried to spot similarities where we were creating sort of knotty moments. And I think it was a similar thing of like the good riddance of you. So I think the first thing you could do to get rid of bad friction is just create you know, maybe we overuse this phrase of a safe space, but create some kind of meeting moment safe conversation where people can just go

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